Click Next to step through the troubleshooter. To resolve this problem, Microsoft has developed a driver troubleshooter that can be downloaded and run on Windows 7, Windows 8/8.1 and Windows 10 PCs experiencing this issue.Ģ. If it is in the list, try the methods below to remove the driver and fix the issue.
This driver will be listed as Microsoft – WPD – 12:00:00 AM. Update and Security, Windows Update, and then select You can check if you installed it by looking in your Windows 10 update history. We removed the driver from Windows Update the same day, but if the driver had already installed, you may still be having this issue. After installation, these devices are not detected properly by Windows 10, but are affected in no other way. Please verify this is your experience before working through the solution below.Īn incorrect device driver was released for Windows 10, on March 8, 2017, that affected a small group of users with connected phones or portable devices.
